Shipping policy

Where we ship

We ship to the United States, Canada, Australia and New Zealand.

Cost

Shipping is free on every order.

Processing time

Orders are processed and handed to our fulfillment partner within 1–3 business days.

Delivery time

Most orders arrive in about 8–15 business days after processing. Delivery times are estimates and can be longer during holidays or because of carrier delays.

Tracking

You'll get an email with your tracking number once your order ships. Tracking can take a few days to show updates.

Wrong address

Please check your address at checkout. We can't be responsible for orders sent to an incorrect address entered by the customer. If you notice a mistake, email us right away and we'll try to fix it before the order ships.

Customs and import taxes

Orders to the US ship with no extra fees for the customer. For Canada, Australia and New Zealand, local import taxes or duties may apply in some cases and are the customer's responsibility.

Contact

frostyfluff.team@gmail.com