Terms of service

frostyfluff.com is operated by Igor Bartorelli, Spain ("FrostyFluff", "we", "us"). By using this site or buying from it, you agree to these terms.

1. Eligibility

You must be at least 18 years old to buy from this store.

2. Products and safe use

The FrostyFluff heated foot pad is a low-voltage (5V USB) comfort product. It is not a medical device and is not intended to treat any condition.

  • Use it with a 5V USB adapter or power bank. Do not use damaged cables or adapters.
  • Do not fold, crush or puncture the pad while it is heating, and do not cover it with heavy objects.
  • Keep it dry. Do not use it in a bath or shower, and do not machine wash it. Spot clean only, unplugged.
  • Do not use it while sleeping. Unplug it when not in use.
  • Not for use by children, or by people who can't feel heat well or can't remove their feet from the pad on their own. Ask your doctor before use if you have diabetes, poor circulation or reduced sensitivity in your feet.
  • Stop using it if you feel any discomfort.

Product images are for illustration. Colors and packaging may vary slightly.

3. Prices and payment

Prices are shown in US dollars, or converted to your local currency at checkout. We may change prices at any time, but changes don't affect orders already placed. We may cancel an order and refund you if a product was listed at a clearly incorrect price, or if we suspect fraud.

4. Shipping, returns and refunds

See our Shipping Policy and Refund Policy, which are part of these terms.

5. Limitation of liability

To the extent permitted by law, FrostyFluff is not liable for indirect or consequential damages arising from the use of our products or this site, and our total liability for any order is limited to the amount you paid for it. Nothing in these terms limits liability that cannot be limited by law.

6. Intellectual property

The content of this site (text, design, logos) belongs to FrostyFluff or its licensors and may not be copied without permission.

7. Governing law

These terms are governed by the laws of Spain. This doesn't remove any consumer protection rights you have under the laws of the place where you live.

8. Changes

We may update these terms. The version published when you place an order applies to that order.

9. Contact

frostyfluff.team@gmail.com